Refund policy

Returns and refunds

We want you to be happy with your Plumsmidge Post subscription.

Cancelling your order

If you change your mind about your purchase, you have the legal right to cancel your order within 14 days of receiving your first Plumsmidge Post mailing, without giving a reason.

To cancel, please contact us at hello@plumsmidgepost.com and tell us that you wish to cancel your order.

If you cancel within this period, please return the mailing to us without undue delay. You are responsible for the cost of returning the item unless it is faulty or incorrect.

We will issue your refund in accordance with your statutory rights once the returned item has been received, or you have provided evidence that it has been sent back.

Faulty or damaged items

If your Plumsmidge Post mailing arrives damaged, faulty, or is not what you ordered, please contact us at hello@plumsmidgepost.com as soon as possible. We will work with you to put the problem right in accordance with your legal rights.

Nothing in this policy affects your statutory consumer rights.